money back policy

RIGHT OF WITHDRAWAL(RETURN)
The BUYER has the right to withdraw within (14) days from the delivery of the product subject to the contract to himself or the person/organization at the address indicated. In order to exercise the right of withdrawal, it is necessary to notify umbiclub.com by fax, e-mail or telephone within this period and that the product has not been used in accordance with the provisions of the relevant article. In case this right is exercised, it is obligatory to return the original invoice and a copy of the cargo delivery report stating that the product delivered to the 3rd party or the BUYER has been sent to umbiclub.com. The product price is returned to the BUYER within 7 days following the receipt of these documents. If the original invoice is not sent, VAT and other legal obligations, if any, cannot be returned. The shipping cost of the product returned due to the right of withdrawal is borne by the BUYER.

The right of withdrawal cannot be used for products that cannot be returned due to their nature, disposable products, software and programs that can be copied, products that deteriorate quickly or whose expiration date has passed. All kinds of software and programs, consumables (Linestone, Marker Pen etc.) and the use of the right of withdrawal are subject to the condition that the packaging of the product is unopened, intact and the product is unused.

In addition, the consumer cannot use the right of withdrawal for the goods produced in accordance with the special requests and demands of the consumer or made special by making changes or additions.

In case the payment is made with a credit card or a similar payment card, the consumer may request the cancellation of the payment transaction on the grounds that the card was used against his will and illegally. In this case, the card issuer returns the payment amount to the consumer within 10 days from the notification of the objection.